About Conversation Kindling

The purpose of this blog is to share stories, metaphors, quotes, songs, humor, etc. in hopes they'll be used to spark authentic and rewarding conversations about working and living fruitfully. There are at least three things you can gain by getting involved in these conversations. First, you'll discover new and important things about yourself through the process of thinking out loud. Second, you'll deepen your relationships with others who participate by swapping thoughts, feelings, and stories with them. Finally, you'll learn that robust dialogue centered on stories and experiences is the best way to build new knowledge and generate innovative answers to the questions that both life and work ask.


I write another blog called My Spare Brain. This is where I am "storing" ideas for use in future books, articles, blog posts, speeches, and workshops. There is little rhyme or reason for what I post there. I do this to encourage visitors to come as treasure hunters looking for new ways of seeing and thinking vs. researchers looking for new or better answers to questions they already know how to ask.

28 March 2014

The Warp and Woof of Meaning

In more stable times, we educed meaning in our lives from well-established communities and traditional cultural norms. Today, we can't count on those things. We have to create meaning for ourselves. John W. Gardner, HEW Secretary in the Johnson administration, and founder of Common Cause, explained in a speech at McKinsey & Company, November 10, 1990:
"Meaning is not something you stumble across, like the answer to a riddle or the prize in a treasure hunt. Meaning is something you build into your life. You build it out of your own past, out of your affections and loyalties, out of the experience of humankind as it is passed on to you, out of your own talent and understanding, out of the things you believe in, out of the things and people you love, out of the values for which you are willing to sacrifice something. The ingredients are there. You are the only one who can put them together into that unique pattern that will be your life. Let it be a life that has dignity and meaning for you. If it does, then the particular balance of success or failure is of less account."
The process of building meaning into our lives is dynamic. We live. We Learn. We make new meaning. We do it all again. To do this purposefully, Gardner suggests we consider the following questions on a regular basis. This is best done in conversation with others who understand the importance of doing so. One possibility is your life partner. Another is your family. Still another is your colleagues at work. In fact, you and your co-workers can use the questions to talk about the meaning you are deriving from your work.

Conversation:
  • What things are forgotten in the heat of battle?
  • What values get pushed aside in the rough-and-tumble of everyday living?
  • What are the goals we ought to be thinking about and never do?
  • What are the facts we don’t like to face?
  • What are the questions we lack the courage to ask?
Afterwords:
"The sailor cannot see the North, but knows the needle can." - Emily Dickinson
"Life is tumultuous - an endless losing and regaining of balance, a continuous struggle, never an assured victory. We need to develop a resilient, indomitable morale that enables us to face those realities and still strive with every ounce of energy to prevail. You may wonder if such a struggle - endless and of uncertain outcome - isn't more than humans can bear. But all of history suggests that the human spirit is well fitted to cope with just that kind of world." - John W. Gardner
"First we must understand that there can be no life without risk - and when our center is strong, everything else is secondary, even the risks. Thus, we best prepare by building our inner strength by sound philosophy, by reaching out to others, by asking ourselves what matters most." - Elie Wiesel
"Work is about a search too, for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than stupor; in short for a sort of life rather than a Monday through Friday sort of dying. Perhaps immortality, too, is part of the quest." - Studs Terkel

21 March 2014

We're Here to Fart Around

Author Kurt Vonnegut was a contrarian of the first order and a no-holds-barred commentator on the follies and foibles of humankind. And, while he could be sarcastic and dark, Vonnegut often used humor to communicate his views on the basic questions life. This is shown by a story he told David Brancaccio of PBS during an interview for NOW. The date was October 7, 2005.
"I told my wife I'm going out to buy an envelope. 'Oh,' she says. 'Well, you're not a poor man. You know, why don't you go online and buy a hundred envelopes and put them in the closet?' And so I pretend not to hear her. And go out to get an envelope because I'm going to have a hell of a good time in the process of buying one envelope. I meet a lot of people. And, see some great looking babes. And a fire engine goes by. And I give them the thumbs up. And, I ask a woman what kind of dog that is. And, I don't know. The moral of the story is we're here on Earth to fart around. And, of course, the computers will do us out of that. And, what the computer people don't realize, or they don't care, is we're dancing animals. You know, we love to move around. And, we're not supposed to dance at all anymore."
This a fast-paced, dog-eat-dog, 24/7 world. There is little or no time to fart around. But, should we make the time? There at least two reasons for doing so. First, to reduce stress. Second, to clear our minds so that new thoughts and ideas can make their way in.

Conversation:
  • What is Vonnegut's story about for you?
  • How does it intersect with your life at this time?
  • When is the last time you farted around? What did you do? How was it worthwhile, or a waste of time?
  • If you think that farting around once in awhile is a good idea, how will you make the time do it?
  • If you think you do too much of it already, how will you stop?
Afterwords:
"Remember the scene in Cat Ballou where a very drunk Lee Marvin goes from unconscious to ranting to triumphant to roaring to weeping defeat and then finally passes out? One of the men watching him says, with real awe, 'I never seen a man get through a day so fast.' Don't let this be you." - Anne Lamott, Bird by Bird

14 March 2014

Perhaps You Have Things to Unsay?

Benjamin Zander is the conductor of the Boston Philharmonic Orchestra, author of a wonderful book on living a full life titled The Art of Possibility, and one of the most inspiring speakers in the world today. In the photo above, he is shown in the process of delivering the final address at this year's World Economic Forum in Davos, Switzerland. He closed that presentation by relating a story he was told by a woman who had survived her stay in Auschwitz - the most notorious of the Nazi death camps:
"She said she was brought to Auschwitz when she was fifteen and her brother was eight. On the train that took them there, she saw that her brother had no shoes. She told her brother - 'Why are you so stupid. Can't you keep your things together - for goodness sake' - the way a sister would speak to a brother. Unfortunately, that was the last thing she said to him in her life. Her brother did not survive. Once she came out of Auschwitz, she made a vow and it was: 'I will never again say anything that can't stand as the last thing I will ever say.' "
In J.R.R. Tolkien's The Lord of the Rings, there is an encounter between Gandalf and Saruman in which Gandalf says:
"What have you to say that you did not say at our last meeting? Or, perhaps you have things to unsay?"
Conversation:
  • What is something you need to say to someone important in your life, but haven't? Will you do it? When?
  • What is something you need to "unsay" to someone in your life, but haven't? Will you do it? When?
Afterwords:

"The bitterest tears shed over graves are for words left unsaid and deeds left undone." - Harriet Beecher Stowe

"If you were going to die soon and had only one phone call you could make, who would you call and what would you say? And why are you waiting?" - Stephen Levine
"You can't do a kindness too soon, for you never know when soon will be too late." - Ralph Waldo Emerson
"If there's any good thing I can do or any kindness that I can show to any person, let me do it now, let me not defer or neglect it, for I may not pass this way again." - Traditional Benediction:

07 March 2014

Crazy Is As Crazy Does

Robert Fulghum, best known for writing a short essay titled All I Really Need to Know I Learned in Kindergarten, is one of the very best storytellers in the world.

One of his finest tales involves his distaste of using business cards to introduce ourselves to one another. He thinks they have some utility - title, company, email address, phone number - but don't convey anything important about who we are. Further, he thinks they limit us to talking with each other about our occupations - as if they matter. For example, he doesn't like saying he's a writer. Writing - to him - is merely the product of what he does. What he does is something broader, and it doesn't fit on a 3x2 card.

Robert has butted his head against the wall of this conundrum on more than one occasion. Once on a plane, he decided to keep his business card in his pocket and lie; he told a man in a turban - whom he was certain he didn't want to talk to - that he was a neurosurgeon. Imagine his surprise when he discovered that the man in the turban really was a neurosurgeon. But, the man understood Robert's plight. He, too, was chagrined when - upon introducing himself - people began spouting off about their various neural malfunctions, as if that were all he was.

Another time - on another plane - Fulghum sought out a fellow liar, and without properly introducing themselves to each other, they agreed to lie to one another for the entire flight. The other player introduced himself as a spy. Fulghum said he was a nun. Robert said it was one of the damnedest conversations he ever had: imaginative, informative, and never true for an instant. And, to top it off, an elderly man stood behind Fulghum as they were deplaning, and said, "Have a nice day, sister."

It's easy to see how role-playing ala Sister Robert and Secret Agent Man is an interesting way to pass time in a pressurized cabin at 35,000 feet, but you only have to move a couple of clicks away from center to also see it as a way to ramp up the energy level and get the creative juices flowing in small groups looking to add variety to their meetings.

If your group likes this idea and wants to play with it, here are some things to think about.
  • Be specific about what you want to accomplish. Ask: What result do we want to create? This gets you centered on where you want to end up, and not on the particulars of how to get there. A useful analogy is sailing. Good sailors lock into their destination, and then set their course. And, if they get blown off course, they don't try to get back on the original course; they keep their eye on their destination and chart a new course from where they currently are instead.
  • Make sure a wide variety of roles are selected. For example, you don't want to end up with two nuns, a priest, three spies, and an FBI agent. Also, avoid typical business roles like accountant, sales rep, etc.
  • Stay in character. For example, if a person from marketing is playing a trauma surgeon, she shouldn't simply take her knowledge of marketing and spit it out using doctor-speak. She should assume the knowledge base of a trauma surgeon and deploy it as best she can.
  • Assess the results. You can talk about what happened and decide if and when you want to do it again by holding the following conversation at the end of the meeting.
Conversation:
  • What was supposed to happen?
  • What actually happened?
  • What went well, and why?
  • What can be improved, and how?
Afterwords: 
"I've always been crazy, but it's kept me from going insane." - Waylon Jennings, from the song I've Always Been Crazy
"You should never hesitate to trade your cow for a handful of magic beans." - Tom Robbins
"Behavioral traits such as curiosity about the world, flexibility of response, and playfulness are common to practically all young mammals but are usually rapidly lost with the onset of maturity in all but humans. Humanity has advanced, when it has advanced, not because it has been sober, responsible, and cautious, but because it has been playful, rebellious, and immature." - Tom Robbins, Still Life With Woodpecker
"Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status quo. You can praise them, disagree with them, quote them, disbelieve them, glorify or vilify them. About the only thing you can't do is ignore them. Because they change things. They invent. They imagine. They heal. They explore. They create. They inspire. They push the human race forward. Maybe they have to be crazy. How else can you stare at an empty canvas and see a work of art? Or sit in silence and hear a song that’s never been written? Or gaze at a red planet and see a laboratory on wheels? We make tools for these kinds of people. While some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do." - Apple Computer, advertisement

30 November 2010

Andy Reid and the Redemption of Michael Vick

When Andy Reid, head coach of the NFL's Philadelphia Eagles, announced that he had signed Michael Vick, who had just been released from prison after serving 18 months for running an illegal dog fighting operation in Virginia, to an Eagles' contract, I was both surprised and not surprised. I was surprised that any NFL team would take on the public relations nightmare that surely would ensue; I was not surprised when I heard it was Reid and the Eagles who did it in spite of that. Let me explain further.

In a 1977 Harvard Business Review article - Managers and Leaders: Are They Different? - Abraham Zaleznik, the Konosuke Matsushita Professor of Leadership Emeritus at the Harvard Business School, said that most great leaders are "twice born" individuals who have endured a major event such as a tough childhood, a religious revelation, or a life and death experience (a second birth) that leads to a sense of separateness, or perhaps estrangement from their environment. As a result, they turn inward and after a period of self-reflection emerge with a not only a deepened and stronger sense of self, but also relatively free of dependency on the social structures that surround them. This, I think, is Andy Reid's story.

Reid stepped into a crucible of fire on January 30, 2007 when his two oldest sons, Garrett and Britt, were arrested in separate driving incidents. Garrett, the older of the two, was charged with felony drug possession. Britt was charged with felony drug possession and for illegally carrying and brandishing a hand gun. Both were subsequently convicted of the charges and incarcerated. Reid immediately drew heavy fire from the media and the public, of course, but chose not to respond to any of it. In fact, I'm guessing that if you'd dialed him up on the cell back then, you'd have heard:
"You've reached the voice-mailbox of Andy Reid. I'm sorry I'm not here to take your call. Please leave a message. You can begin speaking at the beep."
And even though the cacophony of advice, recriminations, and demands for a "come to Jesus" meeting with the press grew louder and louder, Reid maintained his silence. He turned inward; it was a time for soul searching.

Andy maintained his separateness for almost a year before he finally agreed to do an interview with Philadelphia Magazine. He was joined by his wife Tammy. The interview is here. If you read it front-to-back, you'll get a real sense of how much - and how fundamentally - he changed during his year of self-reflection or "second birth." Here are a couple of things that stood out for me.

First, when he was asked what he had learned about addiction by participating in Garrett's treatment he said:
"Because of the chemical makeup of the brain, certain people are more susceptible to drug use and addiction than others. You might be able to have knee surgery, take Oxycontin, and you’re fine. Where Garrett might take a quarter of one, his mind gets hold of it, and he’s got to have more. He’s got to have it. You find out that everybody is different. Everybody has their drug of choice, that their mind loves. It’s an epidemic that has attacked America. I was sitting there, in counseling, with good people. They are not bad people, it encompasses everybody."
Second, when he was asked what he had learned about himself he said:
"You put it all out on the table. As a parent, if you can’t do that with them, then there is going to be a wall. And so we both put it out on the table. Every emotion, you go through every emotion you can imagine, you go back to when you were a kid and work to the present, the whole shebango. It was a great experience. I’m not saying it was fun — but it was an unbelievable experience, an emotional roller coaster."
Third, when he was asked to compare the amount of control a coach has over his team with the amount of control a parent has over an addict he said:
"They’re really very similar, though. In a game, once the whistle blows, and you’re playing the game, now the human element is there, and it’s how you’ve trained them. Some days they are going to throw an interception or miss a tackle. You didn’t train them that way. But you live with it, and you keep on teaching them. That’s why we’re here, we’re here to be teachers. And so you do the same thing at home, you teach them and then let them go. You blow the whistle and let them play. Sometimes it works out, and sometimes it doesn’t."
Finally, I would be remiss if I didn't point you to the reader comments at the end of each page. See if you can tell the difference between the folks who've walked in the Reid's shoes and those who haven't.

Back to Michael Vick. In describing the press conference in which Reid announced Vick's signing, sportswriter Rich Hoffman of the Philadelphia Daily News said in part:
"The coach acknowledged that Vick has been on his mind for months and years. He said that Vick got into trouble at about the same time his sons got into trouble, and that he followed Vick's story from afar and compared it to what his sons were enduring. It was as open and as human as Reid has ever been at an interview podium, and it was clear that not only was this Reid's decision, first and foremost - but that his personal life opened him to the possibilities.

"At one point Thursday night, he was asked whether he might not have been so open if he had not seen his sons, and the mistakes they made, and what they went through. He said: 'I don't know that. I would hope that I would be, just like I hope the fans would be.'

"A minute later, he added: 'I've kind of lived that process. I've seen change.'"
Did Michael Vick do wrong? Yes, but don't we all? Did he deserve a chance to redeem himself? I say, "Yes." Why? Because I've walked a mile in Andy Reid's shoes, and if it's good enough for Andy, it's good enough for me.

Conversation:
  • Would you have given Michael Vick a second chance? Why or why not?
  • Have you gone through a "second birth" experience? If so, how were you changed, and how has your life been affected since?
  • Has someone given you the opportunity to redeem yourself sometime during your life's journey to date? What happened? Who was involved? How was your life changed? How much did it matter?
Afterwords:
"There is not a righteous man on Earth who does what is right and never sins."
- Ecclesiastes 7:20
"Some of the best lessons are learned from past mistakes. The error of the past is the wisdom of the future." - Dale Turner
"Out of suffering have emerged the strongest souls. The most massive characters are seared with scars." - Khalil Gibran
"Every kind of addiction is bad, no matter whether the narcotic be alcohol or morphine or idealism." Carl Gustav Jung
"I am not being flippant when I say that all of us suffer from addiction. Nor am I reducing the meaning of addiction. I mean in all truth that the psychological, neurological, and spiritual dynamics of full-fledged addiction are actively at work within every human being. The same processes that are responsible for addiction to alcohol and narcotics are also responsible for addiction to ideas, work, relationships, power, moods, fantasies, and an endless variety of other things. We are all addicts in every sense of the word. Moreover, our addictions are our own worst enemies." - Gerald G. May, Addiction and Grace
"Every form of refuge has its price." - The Eagles, Lyin' Eyes
"And the truth I see is that the Bible is populated with people like you and me. People who are flawed and imperfect. People who have crooked teeth and bad skin. Who have stinky breath and dirty feet. Who don't always know the difference between right and wrong. Who are self-serving and capricious. People caught in the conflict and dichotomy between good and evil, between the sacred and the profane, between beauty and ugliness, and between the bright and the moronic. People who hope - and many believe - that they are made in the very image of God." – Barry Moser
"Up to a point a man's life is shaped by environment, heredity, and movements and changes in the world about him; then there comes a time when it lies within his grasp to shape the clay of his life into the sort of thing he wishes it to be. Everyone has it within his power to say, this I am today, that I shall be tomorrow." - Louis L’Amour

09 November 2010

Playing the Ball Where It Lies

Bobby Jones is certainly the greatest amateur golfer who ever lived, and a strong argument can be made that he should be recognized as the greatest golfer ever. His climb to that dizzying height began in 1923, when he won his first major championship - the U.S. Open - at Inwood CC, Inwood, NY. It ended in 1930, when he retired after reaching the top of golf's Mt. Everest. He won all four majors that year - accomplishing what has come to be known as golf's Grand Slam - including his last competitive outing, the U.S. Amateur at Merion Cricket Club, Ardmore, PA. In between, he won 11 other majors - 3 U.S. Opens, 3 British Opens, 3 U.S. Amateurs, and 2 British Amateurs - in 18 tries.

Jones accomplished all this while devoting only about a quarter of his time to golf. The rest of it was spent pursuing a law degree, and practicing law once he obtained it. Besides his playing prowess, he is remembered for co-designing and building Augusta National Golf Club and founding The Masters golf tournament.

Among the many things worth knowing about Bobby Jones, there are two I want to point to in particular.

The first involves an incident during the 1925 U.S. Open at Worcester CC, Worcester, MA. During the play of one of the early holes in the final round, his ball dribbled into the rough just off the fairway. As he addressed the ball in preparation to play his next shot, the ball moved imperceptibly. He immediately turned to the nearby tournament officials, and called a penalty on himself. The officials were stunned; they hadn't seen his ball move. They asked if anyone in the gallery had seen it move; no one had. They huddled and decided that since no one had seen the ball move, the final decision was Jones'. Bobby Jones didn't hesitate for one second, and let the penalty stand. He ended up losing the tournament by a single shot. When he was praised for his gesture, Jones replied:
"You might as well praise me for not breaking into banks. There is only one way to play this game."
The second, involves the great tragedy of his life. In 1948, at the age of 46, he contracted syringomyelia, a fluid-filled cavity in his spinal cord causing first pain, then paralysis. He never played golf again, and in due time was relegated to a wheelchair. He died December 18, 1971. He was 69. Shortly before he died, he was asked about his illness. His answer is testament to his deep and abiding wisdom:
"I will tell you privately it's not going to get better, it's going to get worse all the time, but don't fret. Remember, we play the ball where it lies, and now let's not talk about this, ever again."
To play the ball where it lies is the most basic rule of golf. Golfers who play by this rule - accepting and handling both the good and bad breaks that come with the territory - are not only able to leave the 18th green with a score that truly means something, but also with the deep personal satisfaction that can only come from doing what's right - win, lose, or draw. Golfers who ignore it - who cheat to win - not only debase themselves in the eyes of their fellows (word gets around) but in their own eyes as well.

For Bobby Jones playing the ball where it lies was also a basic rule for living a good and noble life, and a true test of character. Do you think he passed?
"For when the One Great Scorer comes to mark against your name, He writes - not that you won or lost - but how you played the game."- Grantland Rice, sportswriter
Conversation:
  • Are you willing to confront the truth of even the worst of the situations you face in your life? Is there a particular lesson you've learned that you can share?
  • Do you trust someone who cheats at golf - or any other seemingly innocuous activity - to do right when it comes to the more important aspects of life?
  • How do you play the ball in your work and life?
  • What will the One Great Scorer mark against your name?
Afterwords:
"The beginning of wisdom is to call things by their right names." - Chinese Proverb
"The highest reward for a person’s toil is not what they get for it, but what they become by it." - John Ruskin
"Fame is something which must be won; honor is something which must not be lost." - Arthur Schopenhauer
"There's a gigantic gray area between good moral behavior and outright felonious activities. I call that the Weasel Zone and it's where most of life happens." - Scott Adams, Dilbert and the Way of the Weasel
"When another is shooting, no player should talk, whistle, hum, clink coins, or pass gas." - Willie Nelson, reciting a rule he enforces at the private golf course he built for himself and all his rowdy friends

01 October 2010

A Page of Lost Questions

John O'Donohue was an Irish poet and philosopher who lived in a small cottage in the West of Ireland. He wrote several books including Anam Cara: The Book of Celtic Wisdom and Eternal Echoes: Celtic Reflections on Our Yearning to Belong. John passed away on January 3, 2008. He was 52 years old. You can access his website to learn more about John and his work.

John appeared in the 2004 Masters Forum. He spoke of many things, including his view on the thrill of being involved in a great conversation.
"When is the last time you had a great conversation? A conversation which wasn’t just two intersecting monologues, which is what passes for conversation in this culture. When have you had a great conversation in which: you overheard yourself saying things you never knew you knew; you heard yourself receiving from somebody words that absolutely found places within you that you had thought you had lost; you and your partner ascended to a different plane; memories of the exchange continued to sing in your mind for weeks afterward?"
Conversation:

O'Donohue left us with these questions from what he called a page of lost questions. He said each would lead to a great conversation.
  • Is there someone walking home this evening through the streets of Leningrad that you have never met and never will meet, but whose life had an incredible interest on yours?
  • At the angel bar, what stories does your angel tell about you?
  • Supposin' you were to take your heart away on your own for a day out, and that you really decided to listen to your heart, what do you think your heart would say to you?
  • If you were in conversation with your heart, and you told it how actually, factually short your life is, what would your heart make you stop from doing right now?
  • If it is true that nothing good is ever truly lost, what would you like to have back?
Afterwords:
"Our time is hungry in spirit. In some unnoticed way we have managed to inflict severe surgery on ourselves. We have separated soul from experience, become utterly taken up with the outside world and allowed the interior life to shrink. Like a stream that disappears underground, there remains on the surface only the slightest trickle. When we devote no time to the inner life, we lose the habit of soul. We become accustomed to keeping things at surface level. The deeper questions about who we are and what we are here for visit us less and less. If we allow time for soul, we will come to sense its dark and luminous depth. If we fail to acquaint ourselves with soul, we will remain strangers in our own lives." - John O'Donohue, from his book Beauty
Video:

A link to a slide show of O'Donohue narrating a blessing he wrote called Beannacht.

24 September 2010

Lake Wobegon, Garrison Keillor & Me

Garrison Keillor is creator and host of A Prairie Home Companion which was first broadcast from the Janet Wallace auditorium at Macalester College in St. Paul, Minnesota, on July 6, 1974.

Today, almost 40 years later, his tales from the fictional Lake Wobegon, which he calls "the little town that time forgot and the decades cannot improve," are heard by over 4 million listeners each week on almost 600 public radio stations here and abroad.

Speaking about the show's long run on APHC's website, Keillor says:

"When the show started, it was something funny to do with my friends, and then it became an achievement that I hoped would be successful, and now it's a good way of life."

I get Garrison Keillor. I grew up in a small, out-of-the-way Minnesota town - not unlike his Lake Wobegon - and can relate to the yarns he spins about the folks who live there and the warp and weft of their lives.

I also get Garrison because he and I are pretty close to the same age and grew up with the same stuff spinning around, over, under and through us: the dawn of the nuclear age; the dark shadow cast 'round the world by an evil Soviet Union; The Shadow and The Lone Ranger on the radio; Ozzie & Harriet, Father Knows Best and Bonanza on TV; the birth of rock & roll; the tragic deaths of Buddy Holly, Ritchie Valens and J.P Richardson aka The Big Bopper; the civil rights movement; the murders of Jack and Robert Kennedy and Martin Luther King; Timothy Leary and trips on LSD; Bob Dylan, Woody Guthrie, and The Kingston Trio; San Francisco, flower children, Volkswagen buses and free love; Vietnam, draft dodgers, war protesters; the Beatles, Helter Skelter & Charlie Manson; Richard Nixon, Watergate, and on ... and on ... and on. Ahh! Yes! "Those were the days, my friend" ... sing along now ... "I thought they'd never end, we'd sing and dance forever and a day." Hmmm.

Times have changed, of course, just like Bob Dylan said they would, and when I get to looking back on those days of yesteryear, I usually get to thinking about how smart I thought I was; how I had all the answers. Maybe Garrison does too. But, once you get to be our age - Garrison's and mine - and if you still have your wits about you, it slowly dawns on you that you may not have been so smart after all. Or, as Garrison has simply and profoundly stated:
"You get old and you realize there are no answers, just stories."
Stories ... they are the principle driver of learning that sticks in the human brain:
"If history were taught in the form of stories, it would never be forgotten." - Rudyard Kipling
Stories ... they keep us from losing our way:
"If you don't know the trees you may be lost in the forest, but if you don't know the stories you may be lost in life." -  A Siberian Elder
Stories ... they help us connect with others in a deep, meaningful way:
"We are lonesome animals. We spend all our life trying to be less lonesome.  One of our ancient methods is to tell a story begging the listener to say — and to feel — 'Yes, that’s the way it is, or at least that’s the way I feel it. You’re not as alone as you thought.' " - John Steinbeck
Conversation:
  • In Dreamgates, Robert Moss wrote: "Australian Aborigines say that the big stories - the stories worth telling and retelling, the ones in which you may find the meaning of your life - are forever stalking the right teller, sniffing and tracking like predators hunting their prey in the bush." What is the big story you are meant to tell? How will it find you?
  • Hannah Arendt has said: "Storytelling reveals meaning without committing the error of defining it." How do you understand what she is saying?
  • When he is talking to leaders, Peter Block often says: "Our ability to facilitate the learning of others is absolutely dependent on our own consciousness and on our willingness to make our own actions a legitimate subject of inquiry. Allowing the personal to become public is the act of responsibility that initiates cultural change and reforms organizations. Our need for privacy and our fear of the personal are primary reasons why organizational change is more rhetoric than reality. Real change comes from our willingness to own our vulnerability, confess our failures, and acknowledge that many of our stories do not have a happy ending." Do you typically share these kinds of stories? Why or why not?
Afterwords:
"The eye of understanding is like the eye of the sense; for as you may see great objects through small crannies or levels, so you may see great axioms of nature through small and contemptible instances." - Francis Bacon, Sylva Sylvarum
"Proverbs are always platitudes until you have personally experienced the truth of them." - Aldous Huxley
"The leader who says ‘I don’t know’ essentially says that the group is facing a new ballgame where the old tools of logic may be its undoing rather than its salvation. To drop these tools is not to give up on finding a workable answer. It is only to give up on one means of answering that is ill-suited to the unstable, the unknowable, the unpredictable. To drop the heavy tools of rationality is to gain access to lightness in the form of intuitions, feelings, stories, experience, active listening, shared humanity, awareness in the moment, capability for fascination, awe, novel words and empathy." - Karl Weick
"Self-disclosure is the act of revealing yourself to others – your thoughts, feelings, intentions– telling your story. Another word for self-disclosure is 'intimacy'. This word is commonly associated with sexuality. But it really refers to familiarity and closeness. Intimacy can be understood better by pronouncing it as 'in-to-me-see' – a clear reference to self-disclosure. Why is intimacy so important? It builds understanding, trust, compassion, and commonality – all of which are essential to effective relationships. When you begin to understand other people’s stories, your heart softens. You find that their sorrows and joys are similar to yours, and that you have more in common than you ever thought. You draw closer and become more tolerant, more supportive, and more understanding." - Mark D. Youngblood, Life at the Edge of Chaos
"'I would ask you to remember only this one thing,' said Badger. 'The stories people tell have a way of taking care of them. If stories come to you, care for them. And learn to give them away where they are needed. Sometimes a person needs a story more than food to stay alive. That is why we put these stories in each other's memory. This is how people care for themselves. One day you will be good story-tellers. Never forget these obligations.'" - Barry Lopez, Crow and Weasel
"A minister has to be able to read a clock. At noon, it's time to go home and turn up the pot roast and get the peas out of the freezer." - Garrison Keillor
"They say such nice things about people at their funerals that it makes me sad that I'm going to miss mine by just a few days." - Garrison Keillor
"Even in a time of elephantine vanity and greed, one never has to look far to see the campfires of gentle people." - Garrison Keillor

17 September 2010

For Beowulf, Nothing Failed Like Success

In my freshman year of college, I enrolled in English Literature 101. On the first day of class, the teacher stood behind the podium and began reading the epic tale of Beowulf. I listened, but in vain; I couldn't grasp a thing she was saying. And, as soon as the two hours of that initial class period had passed, I headed to the office and dropped the class. I tried not to even think of Beowulf after that.

That all changed on a sunny St. Patrick's Day a few years ago when real-life wizard Brian Bates appeared at The Masters Forum, and told the story of Beowulf in words that even I could understand.

A little about Brian. He teaches psychology at the University of Brighton, directs the Shaman Research Program at the University of Sussex, and is an adviser to the Ford Foundation's project on worldwide indigenous wisdom. He is the author of several books including: The Way of Wyrd and The Real Middle Earth.

Back to Beowulf. Here's the story as I now understand it:
A monster named Grendel was attacking the castle of King Hrothgar of Denmark each night, killing and devouring his soldiers and guests. No one could stop him.

A great warrior from afar, Beowulf, hears of the king's plight and comes to the rescue. He succeeds in slaying the monster.

It turns out, though, that the monster has a nasty ol' mother who rears up out of her swamp and takes over where Grendel left off. Beowulf takes out the mother as well. Hrothgar is forever grateful.

Beowulf returns to his own people, the Geats. He serves them well; becomes their king.


Fifty winters pass. Beowulf has grown old.

One day, an evil dragon shows up and begins to beat on the Geats. Beowulf decides that he - and he alone - will slay the dragon.

Beowulf preps for battle. As he heads out to meet the dragon, he asks 12 of his warriors to join him. He gives them a direct order to stay out of the battle.

The battle rages. Beowulf is getting his ass handed to him. His warriors can see he needs help, but they have no idea what to do; besides they are scared witless. They head for the hills. Well, at least 11 of them do. The 12th, Wiglaf, decides to help the old man out. He does it by rushing in and distracting the dragon just long enough for Beowulf to strike a killing blow. The dragon goes down for the count. Minutes later, it's lights out for Beowulf as well.
There are several lessons to be learned here for accomplished leaders and high achievers of all stripes.

Conversation:
  • Why do you think Beowulf decided to face the dragon by himself? Have you ever done the same in some instance in your work or life? Is it typical of you?
  • Do you think he considered the possibility he would die? Why or why not? Do you consider the possibility of failing when you decide to go it alone?
  • The story says Beowulf invited a few of his warriors to come along for the ride, but only to observe. Why? Have you ever done the same?
  • The warriors didn't rush to rescue Beowulf when he got into trouble. In fact, 11 of 12 turned tail and ran. The story says they fled because they didn't know what to do to help. This suggests that Beowulf had not mentally or physically prepared his warriors to fight such a battle. Why do you suppose he failed to do so? How about you? Are you truly developing your subordinates, or merely entertaining them with your brilliance? Explain.
  • Nothing fails like success is an old saying. How do you interpret it in light of this story? How do you interpret it in terms of your own life and work?
Afterwords:
"Often when one man follows his own will many are hurt." - Wiglaf
"The art of life lies in a constant readjustment to our surroundings." - Okakura Kakuzo, author
"It seldom happens that a man changes his life through his habitual reasoning. No matter how fully he may sense the new plans and aims revealed to him by reason, he continues to plod along in old paths until his life becomes frustrating and unbearable. He finally makes the change only when his usual life can no longer be tolerated." - Leo Tolstoy
"People hear what they want to hear and disregard the rest." - Simon & Garfunkel, The Boxer
"Firefighters are most likely to get killed or injured in their 10th year on the job, when they think they've seen pretty much everything there is to see on the fires. They become less open to new information that would allow them to update their models." - Karl Weick, Wired, April, 2004

10 September 2010

Schindler's List

As the 1993 film Schindler's List opens, Polish Jews are being relocated from the countryside to a crowded ghetto in Krakow. The year is 1939. World War II has just begun. Shortly thereafter, Oskar Schindler - played by Liam Neeson - a successful businessman and member of the Nazi Party, arrives from Czechoslovakia hoping to manufacture field kitchenware and mess kits for the German army. He acquires a factory by bribing SS officials and brings in accountant and financier Itzhak Stern - played by Ben Kingsley - to help him run it. Among the first things Stern does is advise Schindler to staff the plant with Jews from the ghetto; he said this would give him a dependable, low-paid work force. Schindler sees the financial benefits and quickly agrees. For Stern a job in a war-related plant means survival - at least in the short term - for himself and other Jews working for Schindler.

Schindler initially treats the Jewish workers with indifference, seeing them as a nameless, faceless mass instead of individuals with rights and equal worth to gentiles such as himself. He changes on this score as the film moves on, though, and eventually spends his entire fortune and risks his life on many occasions to keep Stern and more than 1200 other Jews out of the Nazi death camps.

Why did he do it? What made this man do what no other German had the courage to do? This is the question people - including the Jews saved by Schindler - are still asking today.

Thomas Keneally, author of Schindler's Arc - later renamed Schindler's List - hints at why he thinks Schindler did it when he says in the book:
"Schindler grew up in a strong Roman Catholic household with deeply religious parents. Their nearest neighbors were a Jewish Rabbi and his family, and the Rabbi's two sons were Oskar's best friends for years."
Steven Spielberg, who turned the novel to film, said in an interview in Der Spiegel:
"Oskar Schindler was simply ein guter Mensch whose sheer humanity forced him to take great personal risk to save his Jews."
A decade before Spielberg's Schindler's List won seven Academy Awards, a British producer and director, Jon Blair, made Schindler, an 80 minute documentary on the life of Oskar Schindler for British Thames Television. The film won a British Academy Award for best documentary in 1983, but left few clues as to why Schindler did what he did. Blair was quoted later as saying:
"Oskar, this big man with a big heart and big connections, loved to be loved and needed. But I always thought that it was a weakness in my film that I couldn't explain Schindler's motivation, and Spielberg told me the same about his - it seems impossible to crack that enigma."
Perhaps Schindler himself didn't know for sure. In a 1964 interview he said:
"The persecution of Jews in occupied Poland meant that we could see horror emerging gradually in many ways. In 1939, they were forced to wear Jewish stars, and people were herded and shut up into ghettos. Then in the years '41 and '42, there was plenty of public evidence of pure sadism. With people behaving like pigs, I felt the Jews were being destroyed. I had to help them. There was no choice."
The most plausible explanation may have been revealed in a 1965 conversation between Schindler and Moshe Bejski - a Schindler Jew and later an Israeli Supreme Court justice. When Bejski asked him why he did it, Schindler answered:
"I knew the people who worked for me. When you know people, you have to behave towards them like human beings."
The story of Oskar Schindler is not merely one about an altruistic and morally decent man - though Schindler was that. It is, in the main, the story of a man who gets to know his workers through personal encounters, and comes to see them as individual human beings with hopes, dreams, fears, and passions just like his own. And, once he grants them humanity, he feels a strong pull to assist them. I think this idea is best expressed near the end of the film when Schindler introduces Stern to his wife. He says:
"Stern is my accountant and my friend."
Conversation:
  • How does this last explanation for Schindler's behavior make more or less sense to you than the others considered?
  • Why might it be important for leaders to build personal relationships with their followers?
  • Why might they want to keep from getting too personally involved?
  • What is your philosophy in this regard? How is it working for you? Have you ever thought there might be a better way? Have you experimented with it? What happened?
  • What is your reaction to the statement: Your people are not human resources, they are human beings?
Afterwords: 
"All that is necessary for the triumph of evil is that good men do nothing." - Edmund Burke
"We ask ourselves, 'How could the German people not have known what was going on, long before the Panzer divisions moved into Poland in September of 1939? How could they not have known about Bergen-Belsen?' Well, a system to administer evil without interference is usually firmly entrenched before anyone notices - you don’t get the opportunity to see it coming. As Mussolini intuited, if you just make the trains run on time, people will be happy. So, if you’re simply getting on with life - paying taxes, changing diapers, wondering how you’re going to make the car payment next month- you’re not really paying attention to what having the trains run on time might mean." - Barry Lopez, in an interview with Christian Martin, Michigan Quarterly Review, Fall 2005
"They came for the communists, and I did not speak up because I wasn't a communist.  They came for the socialists, and I did not speak up because I was not a socialist.  They came for the union leaders, and I did not speak up because I wasn't a union leader.  They came for the Jews, and I didn't speak up because I wasn't a Jew.  Then they came for me, and there was no one left to speak up for me." - Martin Niemoller
"We who lived in concentration camps can remember the men who walked through the huts comforting others, giving away their last piece of bread. They may have been few in number, but they offer sufficient proof that everything can be taken away from a man but one thing: the last of the human freedoms - to choose one's attitude in any given set of circumstances, to choose one's own way." - Viktor Frankl, Man's Search for Meaning
"After the war we reassured ourselves that it would be enough to relate a single night in Treblinka, to tell of the cruelty, the senselessness of murder, and the outrage born of indifference: it would be enough to find the right word and the propitious moment to say it, to shake humanity out of its indifference and keep the torturer from torturing ever again. We thought it would be enough to read the world a poem written by a child in the Theresienstadt ghetto to ensure that no child anywhere would ever again have to endure hunger or fear. It would be enough to describe a death-camp 'Selection,' to prevent the human right to dignity from ever being violated again. We thought it would be enough to tell of the tidal wave of hatred which broke over the Jewish people for men everywhere to decide once and for all to put an end to hatred of anyone who is 'different' - whether black or white, Jew or Arab, Christian or Moslem - anyone whose orientation differs politically, philosophically, sexually. A naive undertaking? Of course...." - Elie Wiesel, speaking of his book Night in his 1986 Nobel address
"Honor never grows old, and honor rejoices the heart of age. It does so because honor is, finally, about defending those noble and worthy things that deserve defending, even if it comes at a high cost. In our time, that may mean social disapproval, public scorn, hardship, persecution, or as always, even death itself. The question remains: What is worth defending? What is worth dying for? What is worth living for?" - William J. Bennett - in a lecture to the United States Naval Academy November 24, 1997
"We sleep safe in our beds because rough men stand ready in the night to visit violence on those who would do us harm." - George Orwell
Video:

This scene takes place near the end of the movie. The Germans have surrendered. Schindler, who will now be seen as a war criminal by the occupying Soviet army, is taking his leave. It is a powerful expression of the deep affection that Schindler has for those he saved, and of theirs for him.